Shipping & Returns

Shipping Rates

Domestic Rates and Canadian Shipping Rates

Merchandise Total Shipping Rate
$0-$25$7.50
$25.01-$50$9.50
$50.01-$100$12.50
$100.01-$150$14.50
$150.01-$200$15.50
$200.01 - $750$20.00
$750.01 and over7% of order total

Foreign Rates to Austria, Belgium, Great Britain, France, Germany, Greenland, Iceland, Ireland, Italy, Norway, Netherlands, Denmark, Poland, Spain, Sweden, Switzerland, Finland, Portugal, Israel, Greece, Japan, Australia, New Zealand, Singapore, China, Taiwan, and Hong Kong

Merchandise Total Shipping Rate
$0-$25$25.00
$25.01-$50$30.00
$50.01-$100$35.00
$100.01-$150$40.00
$150.01-$200$45.00
$200.01 - $750$60.00
$750.01 and over12% of order total

Exchange Policy

If you received the wrong or a defective product, call us within 30 days of delivery for an exchange.

Refund Policy

You may return most new, unopened items sold and fulfilled by Qtantra.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item call us at 1.866.782.6872.

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